1. Scope
This Privacy Policy applies to information processed through gearbanks.com and related website interactions, including catalog searches, contact forms, quotation requests, product-identification inquiries and B2B communications.
2. Information you may provide
Depending on how you use the website, Gearbanks may receive information such as:
- name and surname;
- company name and business contact details;
- email address, telephone or WhatsApp number;
- country and delivery destination;
- OEM number, Gearbanks product code, machine brand/model, required quantity and application information;
- messages, technical requirements and files or product information you choose to provide.
3. Technical and usage information
The website and hosting infrastructure may process technical information needed to operate and secure the service, such as IP address, browser/device information, request logs, timestamps and security-related events. If optional analytics or marketing technologies are enabled, they should be managed in accordance with the applicable consent and cookie requirements.
4. Why information is used
Information may be used to:
- respond to product, OEM cross-reference and technical inquiries;
- prepare or discuss B2B quotations and supply requirements;
- communicate about an order, shipment, return or service request;
- review custom-product requirements;
- operate, secure and improve the website and catalog;
- maintain appropriate business, accounting or legal records where required.
5. Legal basis and business communications
Depending on the context and applicable law, processing may be necessary to respond to your request, take steps before entering into a business relationship, perform an agreement, meet legal obligations, protect legitimate business and security interests, or rely on consent where consent is required.
6. Sharing of information
Information may be shared only as reasonably necessary with service providers that support website hosting, email, communications, logistics, professional services or other business operations, and with public authorities where legally required. Gearbanks does not need to disclose personal information to unrelated parties merely because you browse the public catalog.
7. International processing
Because Gearbanks works with international B2B inquiries, information may be communicated or processed across borders where necessary for the requested business interaction. Where applicable law requires safeguards for international transfers, appropriate measures should be used.
8. Data retention
Information is kept only for as long as reasonably necessary for the purpose for which it was collected, the related business relationship, security needs, dispute handling and applicable legal or accounting requirements. Retention periods can differ depending on the type of inquiry or transaction.
9. Cookies
Essential cookies or similar technologies may be used for website functionality and security. Optional analytics or advertising cookies, if used, should be subject to the consent choices required in the visitor's jurisdiction.
10. Your privacy choices and rights
Depending on applicable law and your location, you may have rights relating to access, correction, deletion, restriction, objection, portability or withdrawal of consent. Requests can be sent to Gearbanks using the contact information below. Identity or request details may be verified where reasonably necessary.
11. Security
Reasonable organizational and technical measures are used to protect website and inquiry information. No internet transmission or storage method can be guaranteed to be completely secure.
12. Third-party links
The website may link to third-party services such as maps, messaging services or social platforms. Those services operate under their own privacy terms and are outside this policy when you leave the Gearbanks website.
13. Contact
For privacy questions or requests, contact Gearbanks at info@gearbanks.com or through the Contact page.